Life Science
Incubator Leiden

CRM Workshop: Enhancing Customer Relationships!

Why is CRM Important?

Customer Relationship Management (CRM) plays a pivotal role in today’s business landscape. It empowers organizations to build stronger connections with their customers, enhance customer satisfaction, and drive long-term success.

By implementing effective CRM strategies, businesses can streamline their operations, improve sales and marketing efforts, and foster loyalty among their customer base.

Join us on June 7th for an immersive and informative CRM Workshop, designed to equip you with the knowledge and tools necessary to optimize customer relationships and elevate your business to new heights. This workshop is ideal for business owners, sales and marketing professionals, and anyone looking to enhance their understanding of CRM and its practical applications.

In this workshop, we will cover:

  • Introduction to CRM: Understand the fundamentals of CRM and its significance in modern business environments.
  • Benefits of CRM: Discover the multitude of advantages that effective CRM implementation can bring to your organization.
  • Setting up your CRM: Learn how to develop a robust CRM strategy tailored to your business goals and customer needs.
  • Sales and Marketing: Uncover the power of streamlining sales and marketing processes, improving efficiency, and maximizing customer engagement.
  • The usual suspects of CRM: Explore popular CRM software solutions and technologies, and gain insights into selecting the right tools for your business.
  • CRM Implementation Challenges: Identify common challenges in CRM implementation and effective strategies to overcome them.

When? June 7th, 13.30 – 17.00

Where? PLNT, Langegracht 70, 2312 NV, Leiden

Who? Life Sciences Professionals who want to improve their digital marketing skills.